FAQ and support - Ngenic
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Troubleshooting

  • Indoor sensor/control box/gateway has no contact
  • Spot price adaptation - how does it work?
  • Do I need to activate summer mode with Ngenic Tune installed?
  • The heating system doesn't heat to the right temperature
  • It gets too cold in some parts of the house
  • It gets to warm when my woodstove or fireplace is in use

Categories

  • Before buying
  • Installation
  • Automatic control
  • Troubleshooting
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