FAQ and support - Ngenic
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Most Popular Articles

  • Indoor sensor/control box/gateway has no contact
  • Can I install it myself?
  • Cutting the chords to the outdoor sensor?
  • How does Ngenic Tune control my heating system?
  • Is my heating system compatible?
  • Spot price adaptation - how does it work?
  • Can this break my heating system? (No!)
  • What if I encounter difficulties during installation?
  • What tools do I need?
  • How does Ngenic Tune work when a woodstove or fireplace is in use?

Categories

  • Before buying
  • Installation
  • Automatic control
  • Troubleshooting
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