FAQ and support - Ngenic
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Common questions

  • Deleting your account and user data from AirPatrol app
  • AirPatrol WiFi is not connecting
  • 2G network closing
  • How to delete a controller in AirPatrol app?
  • Pairing led light is blinking
  • Is my heat pump compatible with AirPatrol?
  • Where can I find Low Heat (10C) mode?
  • How to use Google Assistant to control your AirPatrol WiFi device with voice commands?
  • What is my AirPatrol Nordic version number?
  • Can I use AirPatrol with multiple units?
  • How to switch between my installed devices in the app?
  • How to use Alexa to control your AirPatrol WiFi device with voice commands?

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